Becoming a first-time manager is one of the most challenging and critical career transitions. New managers are often chosen from high-performing individuals. These highly proficient doers quickly become struggling new managers, without the methods or skills needed to succeed. The failure rates are daunting.

Blanchard has decided to help first-time managers overcome this challenge by showing them the essential skills they need to get off to a great start.

Based on the #1 best-selling book The New One Minute Manager, participants are introduced to the three secrets of successful managers: Goal Setting, Praising, and Redirecting. The program develops those secrets into a conversation framework that is easy for new managers to understand and master.

The program also adds a fourth conversation, Wrapping Up, which is needed to complete the core conversations and help first-time managers boost the engagement and autonomy of their people.

• Improved success rates for first-time managers
• Improved team productivity
• First-time managers are better prepared for this challenging transition
• Participants have the opportunity to learn and practice the essential skills they need to succeed
• New managers are more centred on and supportive of
  their team right from the start